Pro Membership: Benefits, Manage & Restore Purchases

Welcome to "Anxin Learn". This guide transparently covers Pro membership benefits, plans, subscription management, cancellation, and restoring purchases.

[!TIP] 30-second membership quick-start

  • Our bottom line: whether or not you subscribe, free and Pro both enjoy the 100% ad-free, zero-feed clean sandbox;
  • Pro perks: unlimited playtime, smart 2-level folder packaging from Baidu Drive, one-tap bulk Bilibili collection/space import, and the growth dashboard;
  • Whole family, one payment: main account Pro = every family sub-profile inherits all perks;
  • Painless device switch: sign in with the same app-store account on the new device, tap [[Restore Purchase]] and it lights up in seconds — never charged twice;
  • Honest about quality: playback resolution is governed by each source platform's open protocol. We never gatekeep "HD unlock" behind payments — that's not who we are.

1. Membership Benefits & Our Educational Mission

Our non-negotiable principle: a children's education tool should be ad-free with zero commercial-algorithm noise. Whether you subscribe or not, every child gets a purely clean, self-disciplined environment.

Pro-exclusive benefits:

  1. Unlimited playtime: no daily total cap — great for holidays or deep-dive into a big course system;
  2. 0 ads, 0 noise, 0 recommendations: no commercial feeds — a pure learning sanctuary;
  3. Scheduled Pacing & episode control: daily quantitative release, weekend-only windows, and early-unlock rewards — binge-watching blocked at the source;
  4. Per-category anti-addiction & eye care: differentiated limits (animation capped, science free), session limits, bedtime lock, and emergency extensions;
  5. Family accounts & multi-kid management: independent profiles for each child — one Pro purchase covers everyone;
  6. Bilibili public favorites & Creator space: one-tap full import of public favorites, series playlists, and Creator uploads;
  7. Deep Baidu Drive scan & 2-level course packaging: recursive scanning that packages a 100-episode system course into one collection — no download, 0 storage;
  8. Multi-dimensional growth dashboard & weekly report: subject exploration map, focus radar, and beautiful weekly reports;
  9. All-platform media management: cloud drives, online videos, and local offline resources in one place;
  10. Featured pin on the home screen: put core courses in the first-sight slot to guide independent learning.

[!NOTE] An honest note on video quality Playback clarity for online videos and cloud drives is limited by each source platform's open interface. Free and Pro users see the exact same video quality. We don't do "pay to unlock 1080P" gimmicks.

2. Plans & Pricing

Several flexible options (live prices shown in the app):

  • Yearly (recommended): includes 7-day free trial, best annual value, cancel free anytime during the trial;
  • Monthly / Quarterly: flexible for school-holiday or short-term plans;
  • Lifetime: pay once, enjoy every Pro perk now and every future upgrade forever.

3. Managing Subscription & Cancelling Auto-Renew

All auto-renewing subscriptions are handled securely by the app store — we never store your card or payment details.

3.1 Cancel on iOS / iPadOS / macOS

  1. Open System Settings;
  2. Tap your profile icon / Apple ID at the top;
  3. Tap into Subscriptions;
  4. Find "Anxin Learn";
  5. Tap [[Cancel Subscription]] — you keep full Pro access until the end of the current billing period.

3.2 Cancel on Android (Google Play)

  1. Open Google Play on the device;
  2. Tap your profile icon in the top-right → choose [[Payments & subscriptions]] → [[Subscriptions]];
  3. Find "Anxin Learn", tap [[Cancel Subscription]] and confirm.

4. Switching Devices or Reinstalling? Restore Your Purchase

New tablet or fresh install? No need to buy again:

  1. Check the account: sign in with the same Apple ID or Google account that purchased the app;
  2. Open the membership center: in "Anxin Learn", go to [[Parent Center]] → Membership Center;
  3. Tap Restore Purchase: scroll to the bottom and tap [[Restore Purchase]];
  4. Lights up instantly: the app verifies the receipt with the store and your Pro status is restored on the spot!

5. FAQ & Refund Policy

Q: New device or reinstall — do I need to pay again?

Absolutely not! App stores bind purchases to your account. Sign in with the same Apple ID or Google account, tap "Restore Purchase", and it's free to inherit.

Q: Why is Pro video quality the same as free?

As stated above, online video clarity is set entirely by the source platform's public protocol. We believe eye health comes from rest breaks, session limits, and less blue light — not from chasing maximal bitrates. We'll never use that as a paywall.

Q: How do I request a refund? Can the developer refund me directly?

Apple App Store and Google Play use fully closed payment systems — developers have no access to billing details or a direct refund API:

  • Apple users: visit the official Apple refund page reportaproblem.apple.com in a browser;
  • Android users: submit a refund request from the Google Play order management page.

[!RELATED] Related Guides & Further Reading

[!NOTE] Paid but perks not active? If you were charged but features aren't showing, try "Restore Purchase" first. If it still fails, contact us via [[Parent Center]] → [[Feedback]] with your receipt and we'll verify it manually right away.